Communications

Communications providers are moving forward with convergence, mobile content/3G and Triple Play strategies. Providers continue to confront:

  1. Capex challenges
  2. A slowdown in ARPU gains
  3. Reduced growth for high-yield customers
  4. Greater competition from media companies
  5. The need to realize the full benefit of merger activities.

The Lavastorm Analytic Platform delivers analytics and controls to help communication providers achieve financial, operational, and competitive advantage. This includes:

  1. Maximizing financial performance through revenue assurance and cost optimization efforts, particularly in vital, complex mobile content and Triple/Quad play revenue streams
  2. Providing intelligent fraud management capabilities that enable providers to evolve fraud detection as fast as fraudsters, greatly reducing financial exposure
  3. Enhancing customer experience by driving accuracy and full visibility, from order management to customer care and dispute management
  4. Providing robust data analytics to support OSS/BSS consolidation or upgrade programs, verifying 100% of the data to ensure the target systems operate as designed.