Communications
Communications providers are moving forward with convergence, mobile content/3G and Triple Play strategies. Providers continue to confront:
- Capex challenges
- A slowdown in ARPU gains
- Reduced growth for high-yield customers
- Greater competition from media companies
- The need to realize the full benefit of merger activities.
The Lavastorm Analytic Platform delivers analytics and controls to help communication providers achieve financial, operational, and competitive advantage. This includes:
- Maximizing financial performance through revenue assurance and cost optimization efforts, particularly in vital, complex mobile content and Triple/Quad play revenue streams
- Providing intelligent fraud management capabilities that enable providers to evolve fraud detection as fast as fraudsters, greatly reducing financial exposure
- Enhancing customer experience by driving accuracy and full visibility, from order management to customer care and dispute management
- Providing robust data analytics to support OSS/BSS consolidation or upgrade programs, verifying 100% of the data to ensure the target systems operate as designed.

